Keep Worcester Walking in Winter
City of Worcester ordinances require property owners to clear snow and ice in front of and adjacent to their property. Property owners can be fined $75 per day and/or assessed the cost of removal by the City if they do not clear snow and ice. Do your part to keep sidewalks, curb-cuts, and ramps clear of snow and ice!
WHY YOU SHOULD SHOVEL:
Your neighbors need your help for:
- winter walking for transportation or health
- mobility for people with disabilities
- safety and injury prevention
YOU SHOULD SHOVEL WHEN:
Sidewalks, curb-cuts, and ramps should be cleared by 10 hours after snow stops falling. Apply sand or rock salt to make walkways less slippery. Free sand is distributed by the City at yard waste drop-off sites.
WHAT IF YOU NEED HELP SHOVELING?
Seniors and disabled residents needing assistance clearing can contact DPW&P @ 508-929-1300 for a list of agencies that may be able to help.
WHO NEEDS TO SHOVEL:
- Residents
- Landlords
- Businesses
- Community agencies
- City agencies
- DPW
- WRTA
WHERE YOU NEED TO SHOVEL:
Shovel public walkways next to your property of snow and ice to width of 4 feet. Other nearby places to clear:
- hydrant
- bus stop
- curb cut / ramp
- catch basin
To report a sidewalk, curb-cut, or ramp that has not been shoveled
- Write down property address or block
- Call DPW&P Customer Service at 508-929-1300, or go to the Online Customer Service Center at http://www.worcesterma.gov/e-services/customer-service-center.
- Ask for a service request number to keep track
If the sidewalk, curb-cut, or ramp is still not shoveled 24 hours after you report the problem, call DPW Customer Service again
Keep Worcester Walking in Winter is organized by the City of Worcester Office of Human Rights, the Commission on Disability, and Common Pathways in collaboration with other City agencies and community organizations.
